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Detail Form
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1.
A computer that will not power on and a technician suspects that the problem is the power supply. Which of the following tools would help to verify whether the power supply is the problem?
2.
Which of the following may cause a problem with proper airflow?
3.
A technician receives a work order stating that Windows XP is reporting that the RAM installed in the computer is less then what the BIOS reports having. Which of the following is MOST likely the cause?
4.
A customer is experiencing intermittent lockups and rebooting symptoms, memory errors and occasional malfunction of the USB peripherals. Which of the following is MOST likely the cause?
5.
An ultra-DMA 100 drive is attached to a system and working but wont run in ultra-DMA 100 mode. Which of the following is MOST likely the cause?
6.
A technician receives a laptop computer for repair and the work order states that when attempting to log on the numbers 1533 are typed rather than the letters jill. Which of the following should the technician do to correct this problem?
7.
A customer has an older laptop and wants to have the processor upgraded to make the laptop run faster. Which of the following would be the BEST action to take?
8.
Which of the following technologies is used for an LED connection between two laptops?
9.
Which of the following is MOST likely to be an infrared device?
10.
Which of the following would be the BEST method to use to determine whether a laptop battery is seated correctly?