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Detail Form
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1.
A user reports that their PC boots up to a screen that reads "OS not found". Which of the following would be the MOST likely cause of this problem?
2.
A technician is working on an issue and has identified the problem and worked out the cause. Which of the following would MOST likely be the NEXT step the technician should make?
3.
Which of the following paths would a technician use to map a network drive?
4.
Which of the following is considered a method of physical security?
5.
A user is operating a virtual machine (VM) and discovers it has been infected with malware. Which of the following applies?
6.
Which of the following ports MUST be open in order for Remote Desktop to function?
7.
A technician is dispatched to a location that has multiple laser printers. One of the network printers is printing what appears to be a shadow image. The technician could solve this issue by:
8.
A user wants to quickly install the most recent security patch released. Which of the following options can be selected from the Windows Update website?
9.
Which of the following has the HIGHEST level rights?
10.
Which of the following allows a user to reset their password with a series of security questions that only the user should know?