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Detail Form
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1.
Which of the following common security threats could be occurring when a user calls and requests his co- worker's password?
2.
A technician has a client's laptop that is randomly shutting down. Which of the following is the FIRST step of the troubleshooting theory that the technician will perform to resolve the laptop's issue?
3.
An alert needs to be sent to the administrator when the CPU stays above 90% for a period of time. Which of the following tools would BEST be used to accomplish this?
4.
Which of the following Control Panel utilities would be BEST to use to remove a Windows 7 application?
5.
A customer calls and states the new plasma display they just received has yellow spots all over the screen. Which of the following is the MOST likely cause of this issue?
6.
A customer calls and reports that when they walk away from their laptop for an extended period of time they have to reconnect to wireless when they get back. Which of the following will MOST likely correct this issue?
7.
Which of the following BEST describes the Apple utility used with iOS devices to synchronize, upgrade, and restore to factory default if needed?
8.
Which of the following tools and test equipment is routinely magnetized and should be used with caution around magnetic media?
9.
Which of the following utilities will display a listing of active IP ports on the computer being tested?
10.
Which of the following commands may be used on a computer, running Windows 7, to stop a single process from the command line?