1.
Which of the following common security threats could be occurring when a user calls and requests his co- worker's password?
2.
A technician has a client's laptop that is randomly shutting down. Which of the following is the FIRST step of the troubleshooting theory that the technician will perform to resolve the laptop's issue?
3.
An alert needs to be sent to the administrator when the CPU stays above 90% for a period of time. Which of the following tools would BEST be used to accomplish this?
4.
Which of the following Control Panel utilities would be BEST to use to remove a Windows 7 application?
5.
A customer calls and states the new plasma display they just received has yellow spots all over the screen. Which of the following is the MOST likely cause of this issue?