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Detail Form
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1.
Which of the following describes the function of a switch in a network?
2.
A technician is repairing a printer in the payroll department that includes employees' sensitive information.
Which of the following should the technician do with the printed sensitive information documents that were
used for testing?
3.
A technician has replaced a riser inside a server and the riser is failing again after reboot. Which of the
following should have been used when initially replacing the riser?
4.
Which of the following video types has a DB-15 connector?
5.
Which of the following connectors is MOST commonly used for UTP cable?
6.
A user is unsatisfied with the quality of the repair that another technician has completed on their PC. Which
of the following should be done to help the user?
7.
Before beginning hardware repair work on a PC, which of the following is the FIRST step?
8.
Which of the following connection types is MOST likely to be used to connect an internal hard drive to a
computer?
9.
Which of the following does a technician need to do before giving a PC, which has been confiscated for
prohibited activity, to another department?
10.
Which of the following is the BEST example of the use of chain of custody?