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Detail Form
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1.
Ann, an accountant, reports that after turning on her new laptop, she received a message stating her IP address is already in use on the system. She tried going back to her old desktop, which she now only uses for email, but received the same message. The technician checks the account and sees a comment that Ann requires a special network setup to connect to the banking software. Which of the following should the technician do to resolve the issue?
2.
A customer wants to purchase a new home computer. The machine will mainly be used for Internet browsing and streaming video, except on weekends when the customers' son will use it to play games with friends. Which of the following should the technician focus on to meet these requirements?
3.
Which of the following cable types should be used to connect a cable modem to a SOHO router?
4.
Which of the following channels would commonly be used on an 802.11 wireless network?
5.
A technician is troubleshooting a Windows CAD workstation that is running slow. The computer uses RAID 10 and has dual GPU cards. The user states that the same application runs faster on an identical workstation. Which of the following should the technician perform FIRST to troubleshoot the problem?