Citrix-MetaFrame Presentation Server 3.0 Troubleshooting Enterprise Environment

DSCHECK ✘ DSMAINT CONFIG ✘ Data Sources (ODBC) ✘ Citrix Diagnostic Facility ✔

Create a load evaluator which contains the rule "Server User Load" configured to report a full load when the















10 user threshold is reached. Apply the load evaluator to the servers. ✘ Create a load evaluator which contains the rule "Application User Load" configured to report a full load whenthe 10 user threshold is reached. Apply the load evaluator to the servers. ✘ Create a load evaluator which contains the rule "Application User Load" configured to report a full load whenthe 10 user threshold is reached. Apply the load evaluator to the application. ✘ Create a load evaluator which contains the rule "Limit instances allowed to run in server farm" configured toreport a full load when the 50 user threshold is reached. Apply the load evaluator to the application. ✔ Create a load evaluator which contains the rule "Limit instances allowed to run on this server" configured toreport a full load when the 10 user threshold is reached. Apply the load evaluator to the application. ✔

Data store update rate ✘ Data collector update communications ✘ Applications being published to administrators ✘ Applications being published to individual users instead of groups ✔

Enumeration times are reduced. The data collector stops hosting user sessions. All users are able to access applications housed on all servers. Only users from the Accounting department are able to access their applications.

All users can access their applications. ✘ CPU utilization is reduced on the servers. ✘ Memory utilization is reduced on the servers. ✘ Accounting department users cannot access their applications. ✔

CONFIG.XML ✘ WEBXML.CONF ✘ WEBCONFIG.CONF ✘ WEBINTERFACE.CONF ✔

Network Monitor ✘ Performance Monitor ✘ Access Suite Console ✘ Computer Management ✔

Check that UDP port 1604 is open. Open TCP port 3389 on the server. Have the user uninstall the Citrix Client and use RDP instead. Enable logons in the Citrix Connection Configuration Utility for RDP connections. Uncheck "Only Launch Published Applications" for the RDP listener to allow direct connections to theserver.

Auto-creation of printers failed. ✘ Printers are mapped incorrectly. ✘ The Print Job Routing policy is misconfigured. ✘ The Client printer mapping rule is misconfigured. ✔

Define the issue ✘ Create the action plan ✘ Implement the action plan ✘ Consider the possible causes ✔