Citrix-MetaFrame Presentation Server 3.0 Troubleshooting Enterprise Environment Set 1

All users can access their applications. ✘ CPU utilization is reduced on the servers. ✘ Memory utilization is reduced on the servers. ✘ Accounting department users cannot access their applications. ✔

Create a Policy configured with the "IP Range" rule enabled. Configure the rule to "allow access from clients



whose IP addresses are within the specified address ranges" and add the desired LAN address ranges.



Apply the policy to the application. ✘ Create a load evaluator configured with the "IP Range" rule. Configure the rule to "allow access from clientswhose IP addresses are within the specified address ranges" and add the desired LAN address ranges.



Apply this load evaluator to the application. ✘ Create a Policy configured with the "IP Range" rule enabled. Configure the rule to "allow access from clientswhose IP addresses are within the specified address ranges" and add the desired LAN address ranges.



Apply the policy to the servers hosting the application. ✘ Create a load evaluator configured with the "IP Range" rule. Configure the rule to "allow access from clientswhose IP addresses are within the specified address ranges" and add the desired LAN address ranges.



Apply this load evaluator to the servers hosting the application. ✔

Run DSMAINT MIGRATE pointing to the new DSN. ✘ Launch the Presentation Server Console and join a new zone. ✘ Rebuild the MetaFrame Presentation Server at the remote location. ✘ Since the local host cache still has the previous IP address listed, recreate the local host cache. ✔

Run DSCHECK/CLEAN and restart IMA. ✘ Run CHFARM and re-add the server to the farm. ✘ Run DSMAINT CONFIG and update the new password. Restart IMA. ✘ Run QUERYDA and determine user name and password. Restart IMA. ✔

TCP port 2512 ✘ TCP port 2513 ✘ TCP port 1494 ✘ TCP port 2598 ✔

DSCHECK ✘ QFARM/CMC ✘ QFARM/LOAD ✘ DSMAINT/CONFIG ✔

Define the issue ✘ Implement the action plan ✘ Consider the possible causes ✘ Create the action plan to solve the issue ✔

RDP connections fail. ✘ Sessions are slow to launch. ✘ Published applications are unavailable. ✘ Updates to servers take longer than usual. ✔

Check that UDP port 1604 is open. Open TCP port 3389 on the server. Have the user uninstall the Citrix Client and use RDP instead. Enable logons in the Citrix Connection Configuration Utility for RDP connections. Uncheck "Only Launch Published Applications" for the RDP listener to allow direct connections to theserver.

Define the issue ✘ Consider the possible causes ✘ Gathering detailed information ✘ Create an action plan to solve the issue ✔