Cisco LCSAUC Cisco Lifecycle Services for Advanced Unified Communications

High-level Design Development ✘ Operations Technology Strategy Development ✘ Technology Strategy Development ✘ Business Case Development ✔

Presales, Project Planning, Development, Implementation, Operations Testing and Operations Sign-off ✘ Initiation, Planning, Analysis, Design, Development, Implementation, Operations and Maintenance ✘ Project Planning, Site Assessment, Risk Assessment, Solution Selection and Acquisition, Testing andOperations ✘ Analysis, Design, Development, Testing, Implementation and Production ✔ Prepare, Plan, Design, Implement, Operate and Optimize ✔

ROI Analysis Initiatives Section ✘ Departmental Initiatives Section ✘ Logical-level Functionality Section ✘ User Absorption Section ✔ Gap Analysis Section ✔

Network Readiness Assessment ✘ Account Planning ✘ Solution Implementation ✘ Operations Readiness Assessment ✔ Detailed Design Development ✔

Finalize calls flows and Route Plans ✘ Determine shipping Dates and Logistics ✘ Create Installation, Commission and Network connectivity Test Tasks and Checklist ✘ Review Customer Remediation Responsibilities ✔

Monitor system to identify occurrences of service-level metrics dropping Analyze process exceptions Notify interested parties of the problems identified and escalate per-customer requirements Verify Configuration management database

Document Serial Numbers ✘ Analyze Process Exceptions ✘ Produce Service Level Reporting ✘ Conduct Engagement Profitability Assessment ✔ Document New System Requirements ✔

Statement of Work Development ✘ Technology Strategy Development ✘ Business Case Development ✘ Business Requirements Development ✔ Executive Summary Development ✔

Customize ongoing support hand-off kit ✘ Deliver Education based on Staff planning Development Reports ✘ Conduct Engagement Profitability assessment ✘ Execute Network Migration Plan ✔

Ensures that the final design meets the business and technical requirements of the customer ✘ Helps toe accelerate the implementation of an advanced technology ✘ Finalizes the location and number of pieces of equipment to be staged ✘ Helps reduce disruptions caused by unexpected events during network operations ✔ Helps the customer understand the overall costs to build and operate the network ✔