Cisco LCSAIPC Cisco Lifecycle Services Advanced IP Communications

Site Survey ✘ Opportunity Incentive Tool ✘ Installation Guide ✘ Capacity Indicators ✔ Validation Survey ✔

Solutions Expert ✘ Letter of Understanding Template ✘ Validation Survey ✘ Design Kickoff Agenda ✔ Migration Plan ✔

Optimize ✘ Implement ✘ Operate ✘ Plan ✔ Prepare ✔

Develop Communications Plan ✘ Develop Escalation Plan ✘ Internal Kickoff Meeting ✘ Informal Basic Training ✔ Informal Advanced Training for admin and operations staff ✔

Document initial placement of Access Points ✘ Remotely Backup IPC solution Configurations and databases ✘ Document Trunking Requirements for each site ✘ Establish Escalation Requirements for each site ✔ Document plan to Remediate Operational issues ✔

Provides an objective means of measuring system operability and functionality ✘ Provides technical Assistance to Customers in resolving complex issues and for replacement hardwarewhen needed ✘ Installs, Configures, tests and commissions tools and processes in accordance with the customer'soperations implementation plan ✘ Provides the customer with information indicating the customer-specific design requirements andconfigurations ✔

Detailed Design and Bill of Materials Functional Requirements Network Readiness Assessment Business Requirements

Monitor announcements of upgrades and new releases

  ✘ Finalize end user training strategy ✘ Create the low-level design and solution specifics ✘ Conduct detailed design business requirements gap analysis ✔ Security Analysis ✔

Design Rich Media System Design Call Control System Design Messaging System Design Network Management and Operations Infrastructure Design Agent and Supervisor Desktop Configurations

A Set of service component activities that assess and documents the business requirements of Certkiller
.com ✘ Part of the high-level design activity that addresses business and technical requirements of the customer ✘ Part of the systems design activity that identifies and documents business requirements to help deploynetwork technologies ✘ A Service component activity that analyzes business requirements and recommends the appropriatetechnology strategy ✔