A customer has Cisco Unity installed in a distributed call-processing configuration. At their remote location, one of their two Cisco Unity Unified Messaging servers experiences a catastrophic failure. Your customer wants to use the recent Cisco Unity Disaster Recovery Tool backup to restore the failed server user database to the functioning Cisco Unity server.What do you tell the customer?
Some Cisco Unity Unified Messaging users complain that they cannot make a TRaP connection when attempting to play and record messages through their desktops. What is a possible cause of this?
Your customer is almost finished migrating from a Cisco Unity interoperability system with an Octel solution. They have a technician on-site to replace another Octel node with a Cisco Unity server. The customer calls and asks what tool you used last time to add all the Bridge subscribers from an Excel file, and where it is.Select the utility name and location.
Your customer has asked you about changes necessary to their circuit-switched PBX to accommodate the upcoming Cisco Unity Unified Messaging installation. Their telephone system will use a PIMG integration to Cisco Unity. Other than possibly requiring software reconfiguration on the telephone system and the installation of the PIMGs, what do you tell the customer?