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1.
Your customer has stated that they need a Unified Messaging solution that will provide unified messaging for 3000 users in one office in Peru and voice mail for an additional 2000 traveling salespeople throughout North and South America. The telephone infrastructure is a large Cisco Unified CallManager cluster and all voice-mail storage is in the main office. When a caller is identified as a particular user, the Cisco Unity system must speak to them in the caller's language.To find out if you can meet these requirements, what initial information would you need to gather?
2.
Which is not a consideration when planning for capacity on the Cisco Unity servers?
3.
Company A sells wireless communications services to customers throughout the eastern United States. In 1999, Company A acquired a smaller wireless communications company, Company B. Company B provides similar services to Company A in the New England area. Company A has its headquarters in Dulles, Virginia (3253 employees) and its branch offices are located in Richmond, Virginia (1131 employees), Baltimore (748 employees), Washington, D.C. (442 employees), Philadelphia (115 employees), and Trenton, New Jersey (26 employees). Company B has its headquarters in New York City (414 employees), and its branches are in Boston (212 employees) and Providence, Rhode Island (89 employees). Company A will be implementing a centralized Cisco Unity deployment. When customers call an employee, the company wants to provide quick service on those directory lookups. Which implementation does the best job of delivering the service?
4.
You are developing a plan for a Cisco Unity Unified Messaging installation for a customer. The customer messaging infrastructure consists of three Exchange administrative groups. The total number of Cisco Unity users will not exceed 5000. Based on only the information provided, how many Cisco Unity servers will you propose?
5.
You are preparing a Cisco Unity design for a customer who uses Microsoft Exchange 2000 for its messaging infrastructure. Your customer wants unified messaging with "spell by name" message addressing between all users at all sites. The customer wants to use the Broadcast Message feature for all sites, so that every employee will receive the "voice message of the day" on that day. They have four sites with five servers in each site to support the local users at the site. They have a fifth site that uses Exchange 5.5. The 5.5 site has a low-bandwidth connection. Additionally, the site connector has delivery setup scheduled for batch message delivery between 1:00 a.m. and 5:00 a.m. to allow for maximum bandwidth during business hours.Select the true statement.
6.
Your customer has 1200 users. The users are spread evenly across three routing groups in one Exchange 2000 organization. Each routing group is in a different geographical location within a single phone system. You need to configure a voice-mail-only solution with a plan to migrate to unified messaging. They must have the ability to send an all-employee message to one distribution list and have the Automated Attendant search for all users by name regardless of the location.Which configuration meets the customer requirements?
7.
You are installing Cisco Unity in an Exchange 2000/2003 mixed-mode messaging configuration. Which Exchange server or servers can act as the mailstore?
8.
Your customer has a requirement of a voice-mail-only system with redundancy/failover to service their 10,000 users in locations across Europe. They plan to create a new forest/domain for the Cisco Unity installation with Exchange servers for off-box message storage. They plan to install one Cisco Unity server with failover in Frankfurt, Berlin, and London. Telephone traffic at the London location at times exceeds the current Cisco Unity port capacity. They plan to use the failover server in London for overflow capacity.What do you tell the customer?
9.
Place the following steps in the proper design process order:
1. Repeat the customer requirements back to them.
2. Create a Bill of Materials.
3. Gather information from the customer.
4. Define the ultimate customer goals.
5. Create a preliminary high-level design document.
1. Repeat the customer requirements back to them.
2. Create a Bill of Materials.
3. Gather information from the customer.
4. Define the ultimate customer goals.
5. Create a preliminary high-level design document.
10.
Domino Unified Communications Services must be installed on which servers in a Cisco Unity for Lotus Domino messaging environment?