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Detail Form
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1.
Select the solution provided by use of a CRM solution.
2.
Select the primary key benefit for a customer using the Cisco CRM Communications Connector Solution.
3.
Cisco CRM Communiations Connector needs to be installed on ______________.
4.
For screen pops on incoming calls, what feature is required from the phone company?
5.
What telephony feature is used to auto-search CRM records and provides a screen pop with incoming calls?
6.
Select the solution provided by use of a CRM solution.
7.
Select the primary key benefit for a customer using the Cisco CRM Communications Connector Solution.
8.
For screen pops on incoming calls, what feature is required from the phone company?
9.
Choose the key benefit of using Cisco/Microsoft solution compared to other solutions.
10.
Select the feature that best describes a Microsoft CRM solution.