Cisco-Cisco Express Foundation for Account Managers

1.

The Cisco UC520 provides integrated WLAN connectivity to mobile clients for which technology?

voice only data only Data and voice

2.

Which centralized systems management product provides a console used to detect, locate, and disable rogue wireless access points throughout the network?

Cisco Aironet Cisco WLA Cisco WLS Cisco Works WLSE

3.

In the plan phase, network readiness assessment addresses which customer need?

an assessment of the preparedness of the customer's existing system infrastructure to support a proposed solution a comprehensive design that has been customized based on the operations processes, networkmanagement processes, and tools of its system an in-depth assessment of the operational environment required to support the operation of both the currentand planned solutions the optimal technologies for supporting its business requirements and objectives

4.

What describes the consultative sales process for SMBs for Unified Communications?

Steps to Success Campaign Builder Smart Business Roadmap Partner Central

5.

Which series of Cisco routers is suitable for small businesses and for connecting small offices to enterprise networks?

Cisco 300 Series routers Cisco 830 Series routers Cisco 1700 Series Modular Access Routers Cisco 3700 Series Multiservice Access Routers

6.

Why should account managers take advantage of PEC?

to gain certification from the Cisco Networking Academy Program to obtain dates, locations, and registration details for training, seminars, events, and certifications to obtain a higher level of certification to access training and available course information that will assist them in selling and supporting Ciscoproducts and solutions

7.

Conducting a project kick-off in the plan phase provides which of the following customer benefits?

ensure that it receives detailed network diagrams reduce the risk of downtime due to facilities-related problems ensure end-user support immediately after the launch of a new system confirm project roles and responsibilities as well as milestone dates

8.

What do most service requests coming to Cisco TAC concern?

equipment defects equipment failures complex network operation and management issues integrating mixed vendor equipment

9.

Which two series of Cisco Catalyst switches, when placed in the distribution layer, effectively pass high amounts of network traffic between the core and access layers while aggregating access switches? (Choose two.)

Cisco Catalyst 2800 Cisco Catalyst 3550 Cisco Catalyst 3750 Cisco Catalyst 4500 Cisco Catalyst 6500

10.

Choose the most accurate statement regarding the account qualification and planning service component in the prepare phase.

providing a partner with information regarding customer acceptance of a new solution providing information regarding current network infrastructure readiness using stakeholder interviews to identify stakeholders and decision-makers high-level solution requirementstimelines and the scope of an opportunity adjusting a solution to account for a customer's physical site characteristics

Cisco-Cisco Express Foundation for Account Managers

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