Certkiller .com has a hardware conference bridge and a software conference bridge. Remote devices should only be allowed to use the hardware conference bridge, while devices at the main site should be able to use the software conference bridge if the hardware conference bridge is unavailable. All devices should be able to access the existing transcoders and MTPs. What is the minimum number of MRGs that you must create?
An auto parts retailer would like their service counter representatives to be able to assist both walk-up customers and telephone customers. Each store has six service counter representatives. Which call distribution algorithm will allow each service counter representative to provide the best customer service in this scenario?
A new Cisco Unified CallManager Administrator has joined the team at the Bill George Farmers Co-op. The administrator has been checking softkey templates in Cisco Unified CallManager administration and wants to know why some templates have check marks in the left column, while others do not. What is the accurate response to the query?
The president at the Flora McDonald Costume Factory uses a Cisco 7960 Phone. The last extension is set aside with a private number for the president's personal use. While waiting for an important personal call from Bonnie Charles, the president has to go to the production floor for an emergency. Prior to leaving her office, she uses extension mobility to transfer her extension to a Cisco 7940 Phone on the production floor. However, the call never comes. Later, back in her office, Bonnie calls on the private line and says that she had called earlier but no one had answered. What happened to the call?
Chew Stone Masonry uses Cisco Unified CallManager and is considering implementing hot-Certkiller at their new quarry office. They also plan to use standard Cisco IP phones. Which Cisco Unified CallManager option will allow this capability?