Cisco Building Business Specialist Skills (BTBBSS)

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Cisco Building Business Specialist Skills (BTBBSS)

A business lead in a large service supply chain organization wants to improve information sharing within his operations team through the use of wikis and other collaboration technologies. After a quick assessment,
he found an internal wiki offering that marginally met the needs of his group, and he learned that the company has a two-year roadmap to upgrade the wiki to a more feature-rich product. What is his best
course of action that delivers immediate business value while aligning with the company's goal of reducing long-term operations costs?

Selecting and negotiating a license for a third-party, cloud-hosted collaboration solution that perfectly fits
the needs of his group. ✘ Adopting the existing corporate wiki platform but limiting its use to only those capabilities that migrateeasily to the new platform. ✘ Installing the target-state collaboration solution on a workgroup server in his lab and migrating it to thecorporate implementation when it's available. ✘ Tell his IT staff to design and develop a custom solution. ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

An IT team is designing a Proof of Concept (PoC) for a mobile email account provisioning system. Which best describes this activity?

A small and well defined exercise that directly measures and validates assumptions around a subset of

capabilities. ✘ A partially configured implementation in a non-production environment that the team can use to learnthe new system and provide requirements. ✘ A fully configured implementation in production that a small set of power-users use to validate how thesystem will be used in the field and to refine functionality. ✘ A process to solicit and screen beta testers for the first release of the product. ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

You need to decide on a maintenance approach for a private cloud storage and backup solution.
Which would be a good alternative?

Use the cloud provider, since they are the only ones with access to the data. ✘ Select the option which provides the highest capacity and most bandwidth. ✘ Assess options from several different providers, keeping near-term and future needs in mind. ✘ Look at providers with experience in working with public cloud software applications. ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

An IT Architect for an international consulting firm is tasked with gathering technical requirements for the company's new email platform. What is the most effective way to understand the business capability needs
from the user community?

An in-person workshop with key power users from within the IT organization. ✘ An online video outlining the goals of the project followed by a 30-question online survey sent to allusers within the company. ✘ A Request for Input (RFI) to the product's engineering team. ✘ A write up of the product's features and capabilities published to the company intranet. ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

Which is a critical first step when thinking about how to communicate technical content to a senior business manager?

Identify a person on her staff who can explain details. ✘ Listen to the customer to understand her KPIs. ✘ Plan out your message to explain potential options. ✘ Draft a high level message using language pulled from the top IT vendors. ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

Your company wants to increase sales by selling in new countries and by getting more repeat orders and revenue from current customers. What is one technique that can help to communicate how technology solutions can improve business outcomes?

Prepare a detailed cause and effect model. ✘ Benchmark different technology solutions to identify the best mix of hardware and software. ✘ Prepare a visual diagram showing the current business operation and possible future scenarios withdifferent technology solutions in place. ✘ Create a document that has a summary of current problems followed by detailed descriptions oftechnology features that reduce operating costs. ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

Which IT roles should be interested in requirements for solution adoption?

The Project Manager and Executive Sponsor ✘ The lead application developer and the testing team leader ✘ Applications, infrastructure, and project management professionals ✘ The training lead and a user design subject expert ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

You want to convince an executive that a project's risks are understood and there are plans in place to address possible issues. What action should you do take before the meeting to help meet your goal?

Identify how you can use this opportunity to reduce pressure on the project team and accept some new

requirements. ✘ Gain the agreement of the executive's staff that you are keeping the smallest possible budget for yourproject by using 3rd party contractors wherever possible. ✘ Collect reports and success stories about other companies who have implemented technology solutionswith a similar business goal. ✘ Prepare a risk probability/impact model with input from subject matte experts within the executive's staff. ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

When discovering the potential solution options for addressing business needs, what is a the purpose of doing a gap analysis?

A way to understand the difference between the current situation and a future state vision ✘ A way to understand the difference between customer requirements and a specific technologyprovider's portfolio ✘ A way to determine what level of additional resources can accomplish development and implementationactivities in a shorter time duration ✘ A way to understand the difference between performance requirements and the standard or benchmarkas understood when a technology component was purchased ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

10.

What method is recommended for mapping out an organization's current processes and to design future processes?

Drawing a business model diagram ✘ Querying relational databases ✘ Writing detailed descriptions ✘ Drawing hierarchical matrixes ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

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