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1.
Which of these products would be most appropriate to recommend to a customer that wants to connect a fax device to Cisco Unified Communications infrastructure?
2.
A potential customer requests a reliable, cost-effective method of monitoring and evaluating the quality of voice in Cisco Unified Communications solutions. This customer needs a tool which continuously monitors active
calls supported by the Cisco Unified Communications system and provides near-real-time notification when the voice quality of a call, represented as end-user experience expressed by a Mean Opinion Score, fails to meet a
user-defined quality threshold.
Which of the following tools should an account manager propose?
calls supported by the Cisco Unified Communications system and provides near-real-time notification when the voice quality of a call, represented as end-user experience expressed by a Mean Opinion Score, fails to meet a
user-defined quality threshold.
Which of the following tools should an account manager propose?
3.
A customer requires a software-based call-processing agent that extends enterprise telephony features and capabilities to packet telephony network devices. Which application would meet the needs of this customer?
4.
Which components are included in Cisco Unified Communications Manager Business Edition?
5.
Which pair of capabilities do Cisco Catalyst 2960 Series Switches provide?
6.
A car retailer has a traditional phone system. The retailer's telecommunications manager is currently evaluating
whether to invest in an IP-enabled phone system or in Cisco Unified Communications. During a meeting the systems administrator explained that the data network infrastructure will soon be updated due to frequent outages.
Why might this customer benefit the most from a Cisco Unified Communications solution?
whether to invest in an IP-enabled phone system or in Cisco Unified Communications. During a meeting the systems administrator explained that the data network infrastructure will soon be updated due to frequent outages.
Why might this customer benefit the most from a Cisco Unified Communications solution?
7.
A converged network uses packet-switching instead of TDM. What is the main advantage of this transmission technology?
8.
To find out if the customer is experiencing problems with its IP-enabled PBX because of an overtaxed TDM bus, which question is the best to ask?
9.
Read the customer objection and choose the best response.
Chief financial officer: Convergence sounds good in theory. What exactly does it give me, though? I want to talk in terms of business justification.
Chief financial officer: Convergence sounds good in theory. What exactly does it give me, though? I want to talk in terms of business justification.
10.
Which of these products would be most appropriate to recommend to a customer that wants to connect a fax device to Cisco Unified Communications infrastructure?