1.
Which statement about Cisco Unified Communications Manager Express and Cisco Unified Communications Manager is correct?
2.
Cisco Unified Communications Manager Express would be most appropriate for which potential customer?
3.
Which feature is handled outside of Cisco Unified Communications Manager?
4.
An account manager requires an easy-to-use, web-enabled tool to demonstrate to a prospective customer the benefits of a converged network in terms of productivity enhancements and real estate savings. What should the account manager use?
5.
Which sales tool provides a Microsoft Excel spreadsheet to calculate cost savings that can be realized from a Cisco Unified Communication implementation?
6.
A company's mission is to support its customers' technical needs. Its consultants work from home or on site.
They must often work in teams to exchange information about new products and implementations.
Choose the Cisco Unified Communications tool, features, and functions that will best support this company's goal.
7.
Which of these Cisco Unified Communications products will most increase employee productivity?
8.
An emerging airline in South Asia wants to enhance its customer responsiveness. It already has a web portal by means of which it offers online booking and reservation of tickets. In addition, it would like to integrate a service
by which customers can dial in via phone and be guided through an interactive audio dialog allowing them to make reservations or book flight connections.
Which Cisco Unified Communications solution would be the best for this issue?
9.
What would be the most appropriate device for customers who would like to have additional lines and speed- dial buttons on their phones?
10.
Which of the following features could not be implemented with Cisco Unified Communications Manager Express?