1.
Based on the scenario below, what is the primary need of the finance manager?
Account Manager: Have you considered the potential TCO savings that you can achieve with a Unified Communications upgrade?
Finance manager: To some degree, yes, but it sounds like a big investment, not only in terms of technology, but even more so in terms of staff and maintenance.
2.
A customer is implementing the following:
toll bypass
audio conferencing
unified messaging
What is the chief benefit the customer is most likely seeking?
3.
In a conversation about network improvements, a telecommunications manager expressed a desire to monitor network performance in near-real time and perform network trending for a more proactive management
approach. As the account manager, which need would you identify as this telecommunication manager's highest priority?
4.
A financial consulting company has several branches scattered at a distance from one another and some of its
employees are working from home. The CFO has determined that travel costs are high and would like to
reduce these costs by sharing documents in real time and offering online events.
Which Cisco Unified Communications solution may fit best for this approach?
5.
Which statement best describes one of the market trends toward a converged solution?
6.
A desktop applications manager is concerned that unified messaging implementations will require schema extensions. Which issue is most likely the greatest concern for this manager?
7.
A large chemical company with a limited capital expenditure budget is considering a much-needed investment in a converged IP network but is having trouble justifying the initial costs to management. Which solution would you recommend?
8.
Which of these products would be most appropriate to recommend to a customer that wants to switch from a PBX to Cisco CallManager without changing its voice mailbox?
9.
A consulting firm has the following description:
4000 employees
large volume of voice, email, and fax messages
several different applications to handle messages
Which Cisco solution will best handle all messages for employees, whether those employees are traveling or in the office?
10.
Which product is the software-based call-processing component of a Cisco Unified Communications solution?