1.
Placing a telephone call into Park mode on a Key system, does which of the following?
2.
Which of the following features does a PBX/Key System have that two-line phones do not?
3.
The FIRST step in troubleshooting any subsystem at a customer's home is to check:
4.
Which of the following is the MOST likely indication that a user is having Ethernet connectivity problems?
5.
A customer has purchased a new wireless-enabled laptop computer and cannot establish a connection to their wireless network. The user has entered the correct wired equivalent privacy (WEP) key. Which of the following is the MOST likely cause for this?
6.
Which of the following equipment would be used to test for continuity and resistance on a security loop?
7.
When measuring resistance, a technician is measuring the opposition to:
8.
In a new installation of broadband, none of the computers can connect to the Internet. A router is used to connect the computers to the broadband modem. Which of the following is the correct sequence to diagnose the problem?
9.
The customer is not able to access their media server remotely. Which of the following is the FIRST step the integrator should take when troubleshooting the problem?
10.
A customer states that the speakers in the kitchen are not working. Which of the following are the correct steps that an integrator should follow to troubleshoot this problem?