Business Studies- Emerging Modes of Business

Both customer facing and back-end business ✘ Both voice based and non-voice based business ✘ Only out-bound voice based business ✘ Only in bound voice based business ✔

None of these ✘ both e-business and e-commerce are same thing ✘ e-commerce ✘ e-business ✔

Tax Free Zone for BPOs ✘ Cheap People ✘ Cheap Manpower ✘ Poor conditions ✔

C2C Commerce ✘ B2C Commerce ✘ C2B Commerce ✘ B2B Commerce ✔

C2C Commerce ✘ C2B Commerce ✘ B2C Commerce ✘ B2B Commerce ✔

C2B Commerce ✘ B2C Commerce ✘ B2B Commerce ✘ C2C Commerce ✔

A business's interactions with its customers ✘ Interactions among the various departments within the business ✘ A business's interactions with its suppliers ✘ Interactions among the geographically dispersed units of the business ✔

Credit and Debit Cards ✘ Cash on Delivery (CoD) ✘ Cheques ✘ e-Cash ✔

Cash on delivery ✘ Debit card payment ✘ Credit card payment ✘ Prepaid amount ✔

Contract R&D ✘ Online trading ✘ Online procurement ✘ Online bidding ✔