BLACKBERRY - Supporting BlackBerry Devices in a BlackBerry Internet Service Environment

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BLACKBERRY - Supporting BlackBerry Devices in a BlackBerry Internet Service Environment

A BlackBerry device user reports that email messages sent from a BlackBerry device do not appear in the Sent folder of their desktop email account. What might cause this issue? (Choose one.)

The BlackBerry device is outside of the wireless service provider networkThe BlackBerry device is outside of the wireless service provider? network ✘ The email message was sent without populating the Sent Folder Address field on the BlackBerry device ✘ Posting of sent items is not supported for IMAP email accounts ✘ The email account is integrated with the BlackBerry Internet Service account using POP ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

A BlackBerry device user wants to prevent delivery of email messages from a specific sender. Which two of the following methods will accomplish this? (Choose two.)

Enable the firewall on the BlackBerry device to block BlackBerry Internet Service email messages Create a filter within the BlackBerry Internet Service web site to block email messages by "From" address Create a filter within the source messaging server to block email messages by "From" address Set the Global Message filter to not send email messages to the BlackBerry device from the specified email address Enable the firewall on the BlackBerry device and add the specific email address to the firewall blacklist

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

A customer is receiving several network@etpxxxx.etp.yy.blackberry.net. email messages in the email application on their computer and on the BlackBerry device.
The affected email address is set up through the BlackBerry Internet Service. Which of the following could cause this to happen? (Choose one.)

The BlackBerry Desktop Software was installed on an unsupported operating system ✘ The BlackBerry Desktop Software was installed with BlackBerry Desktop Redirector ✘ A server?side forwarding rule was set up to forward email messages to a hosted BlackBerry device email address ✘ The BlackBerry Desktop Software was installed without the Certificate Synchronization application ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

When an administrator tries to configure synchronization using BlackBerry Desktop Manager, Microsoft Outlook fails to display as an option. Which of the following would cause this to occur? (Choose one.)

The MAPI connection was misconfigured ✘ The BlackBerry Device Software is unsupported ✘ The USB drivers were installed incorrectly ✘ The version of Microsoft Outlook being used is unsupported ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

Which of the following must be installed on a BlackBerry device user's computer to update the BlackBerry Device Software using BlackBerry Desktop Manager version 4.7 if there is NOT an active Internet connection? (Choose one.)

BlackBerry Device Software ✘ Synchronize Certificates Manager ✘ Roxio Media Manager ✘ BlackBerry Automatic Update ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

Why would the Send option be missing when composing an email message using a BlackBerry device? (Choose one.)

The service book for the integrated email account has been deleted from the BlackBerry device ✘ The integrated email account has become invalid ✘ The BlackBerry device does not have a data connection to the wireless network ✘ The BlackBerry device user's BlackBerry Internet Service account has been suspended ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

Which of the following is a possible cause for JVM error 507 being displayed on the BlackBerry device? (Choose one.)

An application being installed incorrectly ✘ Incorrectly entering the BlackBerry device password ten times ✘ A USB connection failure during the Application Load process ✘ Attempting to use an application that does not have the correct service books ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

After Wi?Fi has been enabled on the BlackBerry device, which of the following are the steps to connect to an open Wi?Fi hot?spot for the first time? (Choose one.)

Open Manage Connections and select Hot?spot Manager > Select Scan For Hot?spot > Select the open Wi?Fi hot?spot

✘

Open Manage Connections and select Setup Wi?Fi Network > Select Scan For Networks > Select the open Wi?Fi hot?spot > Enter the WEP key and selectConnect

✘

Open Manage Connections and select Setup Wi?Fi Network > Select Scan For Networks > Select the open Wi?Fi hot?spot

✘

Open Manage Connections and select Hot?spot Manager > Select Scan For Hot?spot > Select the open Wi?Fi hot?spot > Enter the WPA key and selectConnect

✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

Using BlackBerry Device Software version 4.5, where can a BlackBerry device user check for BlackBerry device wireless software upgrades? (Choose one.)

Options > Mobile Network > Wireless > Update

✘

Options > Software > Applications

✘

Options > Wireless > Upgrades

✘

Options > Advanced Options > Wireless Upgrade

✔

Answer & Solution Discuss in Board Save for Later

Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

10.

A BlackBerry device user is only able to make phone calls, send SMS messages, and can only browse the Internet using the WAP browser account. Which of the following is the expected signal status on the BlackBerry device? (Choose one.)

SOS ✘ GSN ✘ GSM ✘ OFF ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

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BLACKBERRY - Supporting BlackBerry Devices in a BlackBerry Internet Service Environment

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