1.
Which of the following options is NOT available in the BlackBerry Web Desktop Software? (Choose one.) 
2.
During the final stage of the wireless enterprise activation the following error is displayed on the BlackBerry device: IT requires that you connect this handheld to the device manager to continue activation. What is a possible cause of this? (Choose one.)
3.
How can a BlackBerry device user assign themselves their own enterprise activation password? (Choose one.)
4.
Which port is required to be open on the firewall in order for Wi?Fi data to pass from the BlackBerry device to the BlackBerry Enterprise Server? (Choose one.)
5.
What component is responsible for the encryption and decryption of data? (Choose one.)
6.
A BlackBerry device user is trying to login to the local Intranet web site but is not able to authenticate. What could a system administrator do to assist the user with the authentication? (Choose one.)
7.
How is the initial enterprise activation email message transmitted from the BlackBerry device? (Choose one.)
8.
After initializing the enterprise activation process on the BlackBerry device, the following error is displayed: An error has occurred. Please contact your system administrator. What is a possible cause for this? (Choose one.)
9.
A BlackBerry device user is trying to send an email message but is receiving the following error when trying to send: Failure at Service. The user is unable to send PIN messages as well. They are able to make phone calls from the BlackBerry device. No other user on the BlackBerry Enterprise Server is having this issue. What could a system administrator do to troubleshoot this issue? (Choose one.)
10.
Where can you test the network connectivity from the BlackBerry Enterprise Server to the BlackBerry Infrastructure? (Choose one.)