Given the following example of a BlackBerry Enterprise Server log file: Which logging level has been set for this BlackBerry Enterprise Server component?
A recent audit has found that members of the HelpDesk group are able to add new BlackBerry device users to the BlackBerry Enterprise Server using the BlackBerry User Administration tool, but are unable to do so using BlackBerry Manager. The system administrator has confirmed that the HelpDesk group has been assigned the Junior Help Desk Administrator role. What is a possible cause of this problem?
The name of the BlackBerry Enterprise Server is erver01. The Agent ID for the BlackBerry device user is. What is the name of the BlackBerry Enterprise Server log file where message flow information should be found?
A BlackBerry device user reports that she has not received any email messages on her BlackBerry device in the past three hours. However, she is able to send email messages. The system administrator sends three test email messages to the user, but the Pending Data Packet status remains the same. Which status should the system administrator examine next?
Which BlackBerry Resource Kit tool allows a system administrator to track which BlackBerry device users have not sent or received data packets from the BlackBerry Enterprise Server for one or more hours?
Once the BlackBerry Enterprise Server or the BlackBerry Manager is installed, which method of authentication does the BlackBerry Manager accept by default?
The system administrator is planning to install the BlackBerry Enterprise Server with the BlackBerry MDS Integration Service for the first time. For disaster recovery purposes, what is an important consideration?