1.
Which activity belongs to the process End user support?
2.
Where are user manuals modified?
3.
How does BiSL position business information management?
4.
Which process cluster follows developments in the sector in which a user organization operates and developments regarding government regulations?
5.
Which process cluster comprises the process Strategic supplier management?
6.
Which activity is part of the Planning and resource management process?
7.
A marketing campaign has been planned by the sales and marketing department of the end user organization. Sales and marketing expects that the number of customers in the customer database will increase by 35%. Which process should act on this information?
8.
A new version of an application is to be implemented. Which activity belongs to the Transition process?
9.
Which activity is within the scope of the management processes?
10.
Which process provides insight into the demarcation between the automated part and the non-automated part of the information provisioning?