A batch program runs every night to raise invoices. The next day these invoices are posted out to customers by a clerk. Customers pay the invoices with cheques.
The cheques are then banked by a clerk. In this scenario, which of the following represents a business event?
An analyst is defining the requirements for an online booking system and wishes to show the business managers the look and feel of the system in order to elicit usability requirements. What investigation technique should the analyst use?
Which of the following techniques can be used to pull together the results of an analysis of the external and internal business environment of an organisation?