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Detail Form
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1.
Which statement describes the function of the Work Assignment Snap-in?
2.
A customer is running an Avaya Oceana
3.
Consider the message: 2018-01-31 08:51:07, 795 [pool-241-thread-1] SMSVendorSnapin INFO
4.
Which parameter uniquely identifies a contact while it is being processed in Engagement Designer?
5.
While troubleshooting Webchat interactions, which snap-in service and PU logs must be checked from the Avaya Oceana Cluster#3?
6.
Which three parameters are associated to a work request inside the Avaya Oceana
7.
Agent Controller receives information from the Omnichannel Resource Controller (ORC). During the Email Flow processing, to which components does the Agent Controller feed the information?
8.
Which component receives AES messages with call details; for example, Dialed Number, CLID, UUI, and UCID, during the Avaya Oceana
9.
During troubleshooting of Avaya Control Manager (ACM), it was found that ACM is not synchronized fully with the Communication Manager, and you are advised to run the Avaya Synchronizer tool. Which statement about the Avaya Synchronizer toll is true?
10.
The AES to CSL SSL connection is successful but CSC disconnects after logging the following line on the CSC PU logs: 18/02 14:50:21.436 [CstaProv] DEBUG avaya.khepri.dmcc.CstaProvider