After the new implementation has been performed by the Avaya Business Partner, a customer is trying to login to their Agents Workspaces. While the agent is trying to login, the engineer finds the following error messages: 2018-04-19 06:04:45,386 [WebContainer : 4] AuthorizationService ERROR
A customer is unable to login to Agent Workspaces, and the administrator finds the following error messages in the log files. 2018-04-19 06:04:45,386 [WebContainer : 4] AuthorizationService ERROR
If not using Security Assertion Markup Language (SAML) authentication in the deployed solution, which statement regarding the Avaya Oceana Agent/Supervisor Login is correct?
To perform the restore of the Intersystem cache database, which application file must run from the Install directory of the Omnichannel Windows Multimedia Server?