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Detail Form
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1.
If ISDN/PRI calls are getting dropped, which tool should be used to troubleshoot the issue?
2.
What is used to send out alarm notifications to you?
3.
Which item lets you see the progress of a software upgrade on an expansion system?
4.
A user at a remote IP Office site calls in to discuss a voicemail issue. You launch the Manager program to see your multi-site IP Office network, but only your local IP Office appears. What is causing this problem?
5.
What does checking STARTTLS field on the SMTP form do?
6.
To allow a user access to the SSA tool for system monitoring and troubleshooting, which rights group in the security setting must the user have enabled?
7.
You are in the User Form of Manager, and you are trying to make the User a Power User, but on the profile drop-down menu that option is not appearing. Why is this?
8.
Where can additional IP Office Service User logins be setup?
9.
A customer is running an IP Office 500 V2, one-X Portal, Voicemail Pro, and CCR supporting 50 users, of which 10 are CCR agents. At present they are running on software version 8.0 and they want to upgrade to version 9.1. What application changes will they have to make?
10.
Which Voicemail Pro feature has a web interface to retrieve information left by the caller?