Avaya Customer Experience Management (CEM) APDS

If you run the Avaya Aura

Which of the following are components of the Avaya Control Manager architecture? (Select four.)

What Avaya Professional Service for Avaya Control Manager fits this definition? __________ provides customers with a specialized evaluation of the installation site and the network, including identifying any discrepancies that need to be rectified prior to implementation. Network assessments may be performed to determine if the customer's network can handle the \P solution. (Click and drag the correct option to the space below.)

 

Avaya Professional Services has several offers to assist customers with Data Source Integrations for Avaya Aura

Which are components that Avaya one-X

Avaya one-X

Pursuant to opening a new branch office in an emerging market in South Asia, the distributor ("Distributor") engaged by Avaya comes in contact with a leading businessman in the country who claims to have sufficient contacts within the nongovernment space and offers to promote Avaya and our offerings in the country. For the above purpose, the businessman demands a cash payment of $1000 which the Distributor pays on behalf of Avaya without seeking Avaya's express approval. Is the Distributor's conduct appropriate?

In connection with a CCT (Contact Center Technology) implementation project for the Government of Mourito, Avaya has partnered with a leading Distributor in the country. Avaya is required to import certain telecom equipment into Mourito. Avaya arranges for the shipment and same reaches Mourito port. In order to release the shipment, a no-objection letter is required from the customs unit in charge of the port. This is standard operating procedure in Mourito vis- a-vis overseas shipments. Typically, it takes about 7-14 working days to receive the letter. The Distributor, citing project exigency, pays a sum of $150 to a senior customs official and obtains the NOC (No Objection Certificate). What prompts the Distributor to make the payment is that facilitation payments are customary and legal in Mourito. What breach, if any, has the Distributor committed?

Which of the following applications/solutions in the experience layer are supported by Avaya Aura

With regard to the Assisted Experience Management for Design course, there was a case study on Avaya Aura