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Detail Form
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1.
This solution is hosted Software as a Service or SaaS-dedicated Chat solution. It provides both automated and live agent chat modes of operation with seamless escalation from automated to live.
2.
Which three statements best describe the business challenges that Avaya Aura
3.
Which of the following are products, applications, and solutions that reside within the Experience Layer of the CEM Framework? (Select four.)
4.
Which definition applies to Avaya Aura
5.
Which are Avaya Call Management System (CMS) deployment options? (Select four.)
6.
Which Proactive product or solution must have RT_Socket installed for skill-based pacing for campaigns? (Select one.)
7.
Which of the Avaya Media Processing Server hardware options is quoted in the Enterprise Configurator tool?
8.
With Avaya Aura Experience Portal, the Avaya provided server offer includes which of the following applications that installs the operating system?
9.
Which third-party components must be provided by the customer for Avaya One Touch Video? (Select four.)
10.
With regard to Avaya Outbound Contact Express, which of these applications must run on customer provided hardware? (Select four.)