The technician has just restarted the WFO_Production_Domain Production Server service on the Application server, and is now having problems logging into the web portal. What should be checked first?
You cannot find a contact under interactions that was recently recorded. You have confirmed the recording exists on the Avaya Contact Recorder (ACR). What is causing this problem?
Using a local computer, the technician is trying to launch the Quality Monitoring (QM) page from the Interactions dropdown in Enterprise Manager. The web page displays an error message requiring you to contact the administrator. Which desktop application was not installed?
Prior to starting to delete the calls from the calls partition, by default what is the free space that the diskmanager will attempt to keep free on the calls partition?
You have the following servers.
1. Avaya Contact Recorder Master
2. Avaya Contact Recorder Standby
3. Avaya Contact Recorder Slave
4. Centralize Search and Reply server
What is the correct order for upgrading the Avaya Contact Recorder (ACR) servers?
A customer's Avaya Contact Recorder (ACR) has been in production for the last 5 years. Recently you have noticed that that the var partition is low on disk space, even after performing the database vacuum and clearing unwanted files from the partition. What is the first step that must be performed to bring the size down?