Which component of the MPP is a VoiceXML interpreter that communicates with the application servers to interpret the VoiceXML documents of a speech
application?
Which component of Intelligent Customer Routing (ICR) is used for configuration and administration of ICR elements; such as, Core, Skills, Destinations, Call
centers, Business hours, and Holidays?
Which Proactive Outreach Manager (POM) component is responsible for launching voice calls, and sending SMS messages, or email messages using one or
more EPM servers?