Avaya Aura Core Components Support

1.

Several remote workers have noticed that their feature buttons are not working. After running traceSM, the administrator did not see any PPM Responses coming from the Avaya Aura

PPM is downloaded to the remote worker telephone from CM. PPM is downloaded to the remote worker telephone from Avaya Aura PPM is downloaded to Avaya Aura PPM is downloaded to the remote worker telephone from Avaya Aura

2.

A customer calls Avaya support after their telecom administrator was unable to add 50 new telephones for new hires. Avaya support determines that the number of telephone exceeds the capacity that the system supports. Which pre-installation step was omitted and therefore caused this problem?

Accessing support.avaya.com to verify customer systems compatibility Providing accurate licensing specifications Checking the required number of SIP trunks Verifying the version installed is compatible with existing versions

3.

A remote worker using the Avaya Equinox

Virtual Private Network (VPN) Split Horizon DNS with FQDN Avaya Session Border Controller for Enterprise (SBCE) public IP-address Network Address Translation (NAT)

4.

After an Avaya Aura

Insure Presence Services was upgraded correctly. Test all third-party equipment and software. Verify the firmware version installed is compatible with existing versions. Provide accurate licensing specification.

5.

Which statement is true about Interfaces and IP addresses on an Avaya Session Border Controller for Enterprise (SBCE) used for SIP Trunking and Remote Worker services?

SIP Trunking and Remote Worker services cannot run on the same SBCE. Only one IP address should be configured per interface. SIP Trunking and Remote Worker services can share the same IP address. SIP Trunking and Remote Worker services can use different IP addresses configured on the same Interface.

6.

Which statement desribes the steps to save the traceSM log file?

Export all logs from the Avaya Aura While traceSM is running, type w and a filename; the file is written to the users current directory. While traceSM is running, type w and a filename; the file is written to the /tmp directory. Execute traceSM

7.

A customer calls Avaya Support stating their Session Manager (SM) is down. After some troubleshooting the tecnician sees SM is in the Deny New Service state and in Restricted licnese mode. What does this license mode indicate?

The license does not contain any SIP User Agent licenses. The license 30 day grace period has expired and SM service is being denied. The license only contains a number of SIP User Agent licenses and is missing the SIP trunking licenses. There is a license error but SM continues to function.

8.

Where can the alarm status of all Session Managers be viewed at a glance?

Session Manager Dashboard Session Manager SIP Entity Session Manager Administration SIP Entity Monitoring

9.

How can you view the entire contents of the current Avaya Aura

by using the Linux cd to /var/log/Avaya and cat callproc.log commands by using the CM SAT to enter the display callproc log all command by using the Linux cd to /var/log/esc and ls by using the Linux cd to /var/log/Avaya and cat ecs.log commands by using the CM SAT to enter the list callp log all commands

10.

When running the display node-names ip command, what information is found?

type and link number name and link number IP address and type name and IP address

Avaya Aura Core Components Support

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