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1.
A technician has just installed an Aura Contact Recording (Avaya CR) system that uses Station Bulk Recording, the customer has provided the list of extensions, login IDs and skills that need to be recorded, and the technician wants to try one first to validate the configuration. Which statement describes how to verify that the system is configured correctly?
2.
A technician is installing Avaya Aura Viewer on a large customer site with 500 recording channels. The customer has an existing SQL database that they want to use. What would be the correct option for this?
3.
A technician has successfully installed the Avaya Aura Quality Monitoring (Avaya QM) software on a client site, and needs to configure the Software. What needs to be configured at level1?
4.
A technician has successfully installed the Avaya Aura Quality Monitoring (Avaya QM) software on a client site, and needs to configure the software. The Avaya QM solution is being deployed as a single server solution. As part of the configuration the Voice Cards must be specified. Which kind of voice card should be created?
5.
A technician has successfully installed the Avaya Aura Quality Monitoring (Avaya QM) RIs. 10.x software on a client site, and needs to configure the software. The Avaya QM solution is being deployed as a single server solution. Under the LAN Data Adapter Properties section, the required session must be specified that the Avaya QM system will use. Which sessions must be configured for the Avaya QM system to record and playback contacts based on business rules?
6.
A client would like to confirm that one Quality Monitoring supervisor can playback calls that are actually under another supervisor's reporting hierarchy. Where would the supervisor verity this information?
7.
A technician has successfully installed the Avaya Aura Contact Recording (Avaya CR) RIs. 10.x software on a client site, and needs to configure the software. The customer has indicated that they want to do Bulk Recording. When configuring Station Bulk, which numbers can be set up for recordings?
8.
A technician has installed an Avaya Aura Quality Monitoring (Avaya QM) application where each Avaya QM component was installed on separate server. The technician needs to configure the Avaya QM recording mode on the Avaya Aura QM recording mode on the Avaya Aura Contact recording (Avaya CR) to integrate the Avaya CR with the Avaya QM. Which parameter(s) should be entered under the URL(s) of quality server(s) to connect to field?
9.
To configure a pool of ports for Avaya Aura Quality Monitoring (Avaya QM) on an Avaya Aura Contact Recording (Avaya CR) system, the ports needs to be obtained from an Avaya Aura Communication manager (Avaya CM) system administrator. To which list do these extensions belong?
10.
A technician is installing Linux onto an Avaya Aura Contact Recording (Avaya CR) server, and has completed the task of creating the ks.cfg file, and has created the floppy disk. Which command is used to tell Linux that the ks.cfg is on the floppy disk?