1.
A technician has successfully installed the Avaya Aura Viewer software client site, and is in the process of configuring the software. The client wants a query built that the supervisors can use to search for the previous days calls: When built, how is the query made available to the supervisors?
2.
A technician is installing Avaya Aura Contact Recording (Avaya CR) from the command line of RedHat 5 operating System (OS). What are the steps/commands to install Avaya Aura CR from command line?
3.
A technician has finished installing an Avaya Aura Archive system and has started the service. After some time has passed the system needs to be checked to confirm that it is working fine and pulling calls from the Avaya Aura Contact Recording (Avaya CR) system. Which two statements describe what should be checked to ensure that calls are being archived? (Choose two.)
4.
A technician has successfully installed the Avaya Aura Centralized Archiving software on a client site. Which database does Avaya Aura Centralized Archiving use to determine which calls need to be archived?
5.
A technician has successfully installed the Avaya Aura Quality Monitoring (Avaya QM) software on a client site, and needs to configure the software. The Avaya QM solution is being deployed as a single server solution. Which server roles must be enabled as a minimum to complete the deployment?
6.
A technician has just installed an Avaya Aura Contact Recording (Avaya CR) system and wants to ensure the recorder ports are registered to the Avaya Aura Communication Manager (Avaya CM) using only resources assigned to the recorder. Which combinations of entries should be inserted into the Avaya CM "ip-network map" form?
7.
A technician is installing Avaya Aura Quality Monitoring (Avaya QM) in a multiple server solution. On which server does Java need to be installed?
8.
A customer has requested the Avaya Aura Work Force Optimization Rls. 10.1 software be installed. Which release of Avaya Aura Contact Center does the customer need for successful integration?
9.
A technician has successfully installed the Avaya Aura Contact Recording (Avaya CR) RIs.10.1 software on a client site, and needs to configure the software. Which field has to be configured for all Avaya CRs to record calls?
10.
While waiting to activate an Avaya Aura Contact recording (Avaya CR) license, some tests are run with the five-day license. Once the full license is obtained, what is the path to update the Avaya CR to the full license?