Avaya Aura Contact Center Implementation Set 1

1.

In a customers Local Area Network, some segments in the network do not allow multicast for transmitting data. When configuring the Contact Center Manager Administration (CCMA) using the RTR (Real-Time Reporting) Registry Settings, how can network bandwidth usage be limited?

In the Minimum Unicast Sessions box, type the minimum number of simultaneous unicast sessions that the server is directed to allow. In the Maximum Unicast Sessions box, type the maximum number of simultaneous unicast sessions that the server is directed to allow. In the Output Rate box, type the minimum number of simultaneous outputs that the server is directed to allow. In the Output Rate box, type the maximum number of simultaneous outputs that the server is directed to allow.

2.

You are preparing the Windows server for the installation of Avaya Aura Contact Center (AACC). As AACC does not support Remote Access Services (RAS), it must be disabled before installing AACC. What is the correct procedure to disable Remote Access Services?

Disable RAS using the Avaya Aura Contact Center Roles and Features Installer

Disable RAS in Administrative Tools > Computer Management

RAS is disabled automatically by the AACC R7 installation DVD

Disable RAS in Administrative Tools > Remote access connection Manager

3.

Avaya Aura

If the AAMS server does not contain existing contact center media, CCMA uploads base media to it. Select the Master Content Store check box for only one media server. Select the Master Content Store check box for the AAMS server that manages media and prompts. Select the Master Content Store check box for each media server.

4.

Avaya Aura

AAMS is supported on the Windows Server 2012 R2 operating system when installed co-resident with AACC. AACC requires a license for each AAMS instance in the solution. An Avaya Aura A standalone Avaya Aura

5.

You are configuring the Windows Operating System for an Avaya Aura

Turn off DEP for all programs and services. Turn on DEP for essential Windows programs and services only. Turn on DEP for all programs and services except for those specifically selected. Turn on DEP for all AACC programs and services.

6.

You are preparing to activate the Agent Desktop Displays (ADD) tool in the call center. Which protocol is a prerequisite for ADD in the Avaya Aura

Multicast or unicast communication from the CCMS to Contact Center Manager Administration (CCMA) Unicast communication from the CCMS to the client PCs Multicast from Contact Center Manager Administration (CCMA) RSM Compression (Real-Time Statistical Multicast) option that is enabled from the Contact Center Manager Server (CCMS)

7.

You can install the Contact Center Server Utility on a standalone computer, or it can co-reside with the Contact Center Manager Server (CCMS). Which operation on the server can the Server Utility perform?

Modify real-Time Display interface parameters View Alarms and Events Perform database restores Administer licensing

8.

You are preparing for the first backup Avaya Aura

On the Backup Locations tab, select the Tape Drive. On the Backup Locations tab, select the Drive, enter the UNC Path, username and password. On the Backup Locations tab, select the Applications. Shut down all services.

9.

Which three statements about Avaya Aura

Agent licenses are available for both Nodal and Corporate Licensing. A Corporate Enterprise license type is for a network of Avaya Aura The Nodal Enterprise license type controls the licensing for a single Avaya Aura The licensing grace period duration is 15 days. Nodal Enterprise licensing supports a Standby License Manager.

10.

You are preparing to install an Avaya Aura

Avaya Aura Avaya Aura Avaya Aura Avaya Aura

Avaya Aura Contact Center Implementation Set 1

Answer & Solution

Answer: Option B

Solution:

Answer & Solution

Answer: Option B

Solution:

Answer & Solution

Answer: Option B

Solution:

Answer & Solution

Answer: Option B

Solution:

Answer & Solution

Answer: Option B

Solution:

Answer & Solution

Answer: Option B

Solution:

Answer & Solution

Answer: Option B

Solution:

Answer & Solution

Answer: Option B

Solution:

Answer & Solution

Answer: Option B

Solution:

Answer & Solution

Answer: Option B

Solution:

Congratulations

COMPANY

Products

OTHERS

Partner

Avaya Aura Contact Center Implementation Set 1

Answer & Solution

Answer: Option B

Solution:

Answer & Solution

Answer: Option B

Solution:

Answer & Solution

Answer: Option B

Solution:

Answer & Solution

Answer: Option B

Solution:

Answer & Solution

Answer: Option B

Solution:

Answer & Solution

Answer: Option B

Solution:

Answer & Solution

Answer: Option B

Solution:

Answer & Solution

Answer: Option B

Solution:

Answer & Solution

Answer: Option B

Solution:

Answer & Solution

Answer: Option B

Solution:

Congratulations

Detail Form

COMPANY

Products

OTHERS

Partner