Avaya-APSS Avaya Networking OnlineTest

Your prospect is using VMware to virtualize their Data Center. In a meeting one of the customer representatives asks if Avaya offers a tool to manage and visualize a Data Center Network including automatic configuration of VMs and the physical infrastructure. How would you respond?

One of Avaya's customers has contacted you and requested a recommendation for a product that will be able to act as a captive portal and will provide the ability to authenticate and offer access to users that do not have 802.1x capability. Which of the following products would you recommend?

Which unique Wireless LAN 9100 feature enables the delivery of predictable application performance to mobile users?

There are 4 Global Support Services portfolios that are available to the Customer; Direct, Retail, Wholesale, and Co-Delivery. Which of these portfolios is sold only by Avaya and not by Partners?

A leading Partner of Avaya, responsible for managing several of our accounts, entertains, without Avaya's knowledge and approval, the Chief Technology Officer ("CTO") of a leading client whom Avaya services via the above Partner. The entertainment involves hosting a cocktail dinner for the CTO and his family at a suburban luxury hotel costing approximately $200 and giving a gift coupon worth $500. The Partner does not expense the above to Avaya and justifies the above action on the ground it was a "good will" gesture and not done with any ulterior motive of securing more business. Is the Partner's behavior appropriate?

Avaya is bidding for a telecommunications project with the Government of India ("GOI") through one of its Partners. The GOI official who is in charge of the tender requests that the Partner arrange a site visit to Avaya premises to check out our facilities. This is part of the bidding process which authorizes the concerned department to undertake a capability study of all the bidders. The Partner and Avaya take the three (3) member GOI team on a tour of Avaya facilities and conduct a demo of our core offerings. At the end of the demo, Partner and Avaya serve refreshments i.e. tea/coffee and biscuits for the GOI team. Have the Partner and Avaya conducted themselves in compliance with Avaya policy?

In connection with a CCT (Contact Center Technology) implementation project for the Government of Mourito, Avaya has partnered with a leading Distributor in the country. Avaya is required to import certain telecom equipment into Mourito. Avaya arranges for the shipment and same reaches Mourito port. In order to release the shipment, a no-objection letter is required from the customs unit in charge of the port. This is standard operating procedure in Mourito vis- a-vis overseas shipments. Typically, it takes about 7-14 working days to receive the letter. The Distributor, citing project exigency, pays a sum of $150 to a senior customs official and obtains the NOC (No Objection Certificate). What prompts the Distributor to make the payment is that facilitation payments are customary and legal in Mourito. What breach, if any, has the Distributor committed?

Pursuant to opening a new branch office in an emerging market in South Asia, the distributor ("Distributor") engaged by Avaya comes in contact with a leading businessman in the country who claims to have sufficient contacts within the non-government space and offers to promote Avaya and our offerings in the country. For the above purpose, the businessman demands a cash payment of $1000 which the Distributor pays on behalf of Avaya without seeking Avaya's express approval. Is the Distributor's conduct appropriate?

A leading reseller ("Reseller") of Avaya is invited by Avaya to attend a function organized to recognize the Reseller for its key contribution in increasing the revenue of Avaya's contact center technology ("CCT") suite of products from $1m to $3m over a 2 year period. The authorized representative of the Reseller is awarded a memento with an Avaya logo and a framed picture of Avaya CCT suite of products. Is it appropriate for the reseller to accept the memento and the picture from Avaya?

Complete the following sentence. Avaya Professional Services are available to... (Drag and drop the correct choice into the empty box.)