1.
Background
You are working with a clothing manufacturer. They have offices in New York and London, and manufacturing in Shanghai. They have been using SkypeTM from their desktops for video collaboration and have been unhappy with the consistency of the videoconferencing experience. The customer is concerned about the up- front costs to acquire in-house videoconferencing and with voice communications equipment from multiple manufacturers, doesnt think an integrated UC solution would be cost effective. Four times a year, when they launch their new collection, they would like to broadcast video and audio of the launch to buyers unable to fly in to London.
Current infrastructure
The customer has a CS (Communication Server) 1000 R7.0 solution in their New York office, a Siemens HiPath 3000 in their London office, and a Toshiba Strata CIX at their manufacturing facility. Because of the economy, the two offices were down-sized and now each support about 250 users; 20 of which operate remotely. The manufacturing location supports about 75 users; 20 of which operate remotely.
Objective
Initially, the customer wants to be able to offer multi-party videoconferencing from each of the three locations with about five or six parties in a conference. They expect to furnish one large (16 seats) physical conference room in each of the two sites and would like to have a small meeting room (4 seats) in Shanghai. They expect each location to have only one or two videoconferences simultaneously. The plan is for only about 40% of the in-office users to be video enabled and all of the remote users. Although they would like to be able to support HD (1080p) calls, their IT manager expects most of their desktop calls to be near DVD quality to reduce costs. Since many of the designers and other employees work from home, it would be ideal for them to not have to come into the office to join a videoconference. They dont think they can afford it, but they would need capacity for about 20 remote users near each office (60 total) and they want them to be able to present remotely. In the past, they have had disagreements with designers, so they would like to be able to record any of their calls. With the variety of manufacturers for their voice equipment and the customers desire to minimize CapEx costs, the account team has decided to offer standalone video and not an integrated UC solution. As the designer or sales engineer, what combination of Scopia
2.
Background
You are visiting Annika, the IT manager at a regional insurance company. Although they are an Avaya shop for voice communications and wireless, they decided to continue purchasing Polycom instead of your 1000 series endpoints, so they'd have a single manufacturer for their video network. But when they acquired a small local insurance company with Vidyo equipment they ended up with a mixed video network. Monitoring the network has proven to be very difficult for the customer. So sometimes they have great videoconferences and other time they have very poor quality. They have offices throughout the south western United States. This includes: regional offices, local offices for agents, and mobile claims adjusters.
Current infrastructure
The customer has an Avaya Aura
3.
You are proposing videoconferencing for a customer with 15 large meeting rooms, 25 small meeting rooms, and 4000 employees dispersed over three continents: North America, Asia, and Europe. Thirty percent of the workforce will be video-enabled, and you are proposing XT5000s for the large meeting rooms and XT4200 for the small meeting rooms. Using the normal 1:10 ratio for simultaneous rooms and users, how many ports (including cascading) and Elite 5000 MCUs should be included in the design?
4.
Your customer, Jay, is reviewing your proposal for Scopia
5.
Your customer is concerned about the ease of use for the infrequent video collaboration user. You explain that your solution includes Scopia Control. What is Scopia Control?
6.
You are meeting with your Account Team and discussing a small SMB customer. You're hesitant to select the Scopia
7.
For users who operate out of the office, Scopia
8.
What is the built-in feature of Scopia
9.
Your IT contact, Jessie, calls you with some questions about the evident solution your team has proposed. She remembers you talking about the ability for a third- party application to control the evident solution. She wants to know what protocol or method must the third party application support in order to control evident. What protocol would you tell Jessie is required?
10.
Oliver, another SE, calls to ask you about licensing for Scopia Mobile and Desktop clients. In the Avaya Solution Designer, he sees both a desktop license and a mobile license. Since most of his remote users will be using both a desktop PC and a mobile device, he wants to know if they will need both licenses. You assure him that he will not need both of these licenses for every remote user. Select the correct statements about desktop and mobile licenses. (Choose one for each license type: desktop and mobile)