Aptitude- Situational Judgement for Administrative Assistant

You normally receive your salary by the 6th of the month. You normally pay your rent to your landlord by the 7th of each month. This month you didn't receive your salary in time and thus had a problem paying your rent. You approach the administrative staff responsible for salaries. They tell you that there was a network problem on the day salaries were supposed to be wired.
How would you respond?

Which is the most ineffective response from the given options below?

You normally receive your salary by the 6th of the month. You normally pay your rent to your landlord by the 7th of each month. This month you didn't receive your salary in time and thus had a problem paying your rent. You approach the administrative staff responsible for salaries. They tell you that there was a network problem on the day salaries were supposed to be wired.
How would you respond?

Which is the most effective response from the given options below?

You are an administrative assistant at a small business firm. You are responsible for collecting all the employees' hours by the 2nd day of the month so that salaries can be paid to the employees by the 7th. It is the 3rd day of the month, and David approaches you with a report of his hours. In order for David to get his salary this month, you would need to ask the payroll clerk to make a special case for David and register his hours a day late in the payroll system. This is doable, but it will take an hour of your time.
What would be your response to David?

Which is the most ineffective response from the given options below?

You are an administrative assistant at a small business firm. You are responsible for collecting all the employees' hours by the 2nd day of the month so that salaries can be paid to the employees by the 7th. It is the 3rd day of the month, and David approaches you with a report of his hours. In order for David to get his salary this month, you would need to ask the payroll clerk to make a special case for David and register his hours a day late in the payroll system. This is doable, but it will take an hour of your time.
What would be your response to David?

Which is the most effective response from the given options below?

You are an administrative assistant to the managing director of a small firm. Your office is due to upgrade some of its software. You have thus been expecting a call from a sales representative of an information system technology company. The representative asks if he can talk to your boss who will need to approve the purchase. Your manager has been in meetings for most of the week and has cleared most of his schedule to deal with a major project due by the end of the week.

Which is the most ineffective response from the given options below?

You are an administrative assistant to the managing director of a small firm. Your office is due to upgrade some of its software. You have thus been expecting a call from a sales representative of an information system technology company. The representative asks if he can talk to your boss who will need to approve the purchase. Your manager has been in meetings for most of the week and has cleared most of his schedule to deal with a major project due by the end of the week.

Which is the most effective response from the given options below?

You are one of the administrative workers at a big firm. Recently, you have been tasked with forwarding information regarding a new position opening in the sales department. The application deadline for the position is in a few weeks.
How would you approach this task?

Which is the most ineffective response from the given options below?

You are one of the administrative workers at a big firm. Recently, you have been tasked with forwarding information regarding a new position opening in the sales department. The application deadline for the position is in a few weeks.
How would you approach this task?

Which is the most effective response from the given options below?

You have been working in the same team for several months. You have grown very fond of your teammates and you consider them good friends. Your manager has just approached you, telling you that he would like to transfer you to a different team, as your skills and experience could be useful for the types of tasks this team is trying to complete.

Which is the most ineffective response from the given options below?

You have been working in the same team for several months. You have grown very fond of your teammates and you consider them good friends. Your manager has just approached you, telling you that he would like to transfer you to a different team, as your skills and experience could be useful for the types of tasks this team is trying to complete.

Which is the most effective response from the given options below?