1.
A technician suspects that an application unexpectedly quitting at launch has an unusable preference file. What is the expected behavior if the technician moves the preference file out of the Preferences folder?
2.
Which system preference pane allows a user to enable the OS X Mountain Lion Firewall?
3.
Which of the following Macs support AirPlay Mirroring in OS X Mountain Lion? SELECT ALL THAT APPLY
4.
Burl is developing an application named DeaderEnd on a shared Mac at work. He wants to keep the application private until he has finished it. Which choice below will keep the application private?
5.
In which of the following scenarios would it be necessary to use Repair Disk Permissions in Disk Utility to resolve the issue?

 
6.
You suspect that a customers MacBook Pro is failing to connect to a network because of a setting. Which technique is the most efficient way for you to test the MacBook Pro with default network settings?
7.
What should customers be aware of if they need to use Safari or reinstall OS X Mountain Lion when their Mac has been started from OS X Recovery?
8.
What version of OS X Snow Leopard must be installed in order to upgrade to OS X Mountain Lion on a supported Mac?
9.
When looking at a Time Machine timeline, what visually indicates that a backup is a local snapshot rather than on a Time Capsule or backup disk?
10.
Dave has recently purchased a third party router, and now finds he can no longer host video chats. What section of the Messages Connection Doctor will allow him to detect if the router is configured correctly?