Apple OS X Support Essentials 10.9 Set 6

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Apple OS X Support Essentials 10.9 Set 6

Disk Utility and System Information can both be used to gather information about storage devices.

What OS X application is set as the default for opening archive files? ✘ Which keyboard shortcut can be used to temporarily choose another startup disk? ✘ Which two built-in OS X applications can be used to gather information about storage devices? ✘ Which application is used to examine open applications on OS X? ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

The volume formats supported as system volumes for OS X are Mac OS Extended (Journaled) and Mac OS Extended (Journaled, Encrypted).

What two volume formats are supported for an OS X system volume? ✘ What types of files are omitted from Time Machine backups? ✘ Which changes are made when OS X Safe Boots? ✘ What does OS X use bundles or packages for? ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

What's AirDrop, and how do you know if a specific Mac supports it?

AirDrop provides a quick and easy method to share files locally via Wi-Fi. AirDrop creates a secure peer-to-peer network between local devices. You can verify
that a Mac supports AirDrop from the Finder Go menu. ✘ Archive files are much simpler to create in the Finder and are compatible with third-party operating systems. Disk images are more difficult to create andmanage, but they offer greater flexibility. Primarily, disk images can be easily modified and converted. However, OS X style disk images arent compatible with third-party operating systems. ✘ The DNS service is used to translate host names to IP addresses via forward lookups and translate IP addresses to host names via reverse lookups. DNS isarchitected as a hierarchy of worldwide domain servers. Local DNS servers provide name resolution and possibly host names for local clients. These local DNS servers connect to DNS servers higher in the DNS hierarchy to resolve both unknown host names and host local domain names. ✘ Any account password reset process wont change any keychain passwords. Therefore, the users keychains wont automatically open when the user logs inwith her new password. The user will have to manually change her keychain passwords using the Keychain Access utility. ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

Bluetooth devices must be paired to each other for communication to occur. Bluetooth preferences in the System Preference application is responsible for pairing your Mac with Bluetooth peripherals. You can quickly open Bluetooth preferences from the Bluetooth status menu.

Which items aren't loaded when OS X Safe Boots? ✘ Which action must take place in order for a Mac to communicate with a Bluetooth peripheral? Where can this be configured? ✘ What are some privacy and security concerns with the Spotlight service? ✘ What two methods are used to hide items from the Finder? ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

The diagnostic reporting feature automatically creates a diagnostic report log any time an application crashes or hangs. The diagnostic report log can be viewed immediately, reported to Apple via the Internet, or viewed later in the /Applications/Utilities/Console application.

What does the Disk Utility Verify and Repair feature do? ✘ What does OS X use bundles or packages for? ✘ What does the diagnostic reporting feature do? ✘ What happens during user logout? ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

If a connected peripheral doesn't appear in System Information, the issue is likely to be hardware related. Troubleshoot accordingly.

What are the four default top-level folders visible in the Finder? ✘ How can you select a new printer driver for a configured printer? ✘ How can you encrypt a disk without losing its contents? ✘ What can you infer about a connected peripheral if it doesnt appear in the System Information application? ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

How is 802.1X configured on OS X systems?

In OS X there are two configuration methods for 802.1X. The first method is automatic configuration via the selection of a Wi-Fi network that requires WPA/
WPA2 Enterprise authentication. The second method is semi-automatic configuration via an 802.1X configuration profile provided by an administrator. ✘ A network client uses the subnet mask to determine whether the destination IP address is on the LAN. If the destination IP address isn't on the LAN, it'sassumed the destination address is on another network, and the client sends the data to the IP address of the local network router. The network router then sends the data, via a WAN connection, on to another router that it thinks is closer to the destination. This continues across WAN connections from router to
router until the data reaches its destination. ✘ In the Mac App Store, you can view the current Apple ID by selecting Store from the menu bar.You can get further details regarding this Apple ID, by selecting View My Account in the same menu. ✘ The Lookup tab of Network Utility allows you to test name resolution against the currently configured DNS server. ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

How do you engage Quick Look? Which applications support it?

The Privacy pane of Security & Privacy preferences can be used to allow or disallow applications access to Location Services, Contacts, Calendars, Reminders, social network services, and Accessibility application access. ✘ Quick Look is engaged by simply pressing the Space bar when a document is selected.Applications that support Quick Look include the Finder, Time Machine, Mail, and most open and save browser dialogs. ✘ The Activity Monitor application is used to monitor open processes and applications. ✘ You can use the System Information application to easily scan all the appropriate application locations and return a list of installed applications. ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

What are four common issues that can interrupt network services on a Mac computer?

To verify a specific service is available from a service provider, first use the Network Utility Ping tab to verify basic connectivity. Then use the Network Utility Port Scan tab to verify the specific service port(s) are open. You should always limit the port scan to the specific ports required for the network service you're testing. ✘ Four common issues that can interrupt network services on a Mac are: ✘ Migration Assistant can migrate information from other OS X systems, Windows systems, and other disks, including Time Machine backups. ✘ Review Network preferences, review the Network Utility statistics, and attempt to connect to different network services. ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

10.

It depends on the printer. From Printing & Scanning preferences, sometimes you can simply select a new printer driver from the Options & Supplies dialog. In many cases though, to select a new printer driver for a configured printer you must delete and then re-add the printer.

How can you identify if a Mac requires a firmware update? ✘ How can you reset a users home folder permissions? ✘ How can you select a new printer driver for a configured printer? ✘ How can you identify duplicate fonts? ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

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Apple OS X Support Essentials 10.9 Set 6

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