Apple-OS X Support Essentials 10.10 Set 1

1.

Which IP address could a Mac assign to its Ethernet interface if no DHCP services were available on the network?

10.0.0.100 169.254.100.100 172.16.100.100 192.168.100.100

2.

Which information do you need to know about a corporate VPN server before you can configure the built-in VPN capability on an OS X computer to access the corporate network?

Whether the corporate VPN server supports PPPoE Whether the corporate VPN server supports DNSSEC Whether the corporate VPN server supports PPTP, L2TP over IPSec, or Cisco IPSec Whether network protocols will be encapsulated by the corporate VPN server

3.

Which of these files will Time Machine, by default, NOT back up?

Any file in the Trash A Time Machine preference .plist file An encrypted file A file that Time Machine identifies as conflicting with a file that was previously backed up

4.

Which will force a nonresponsive app to quit?

Press Command-Option-Q, then click Force Quit. Control-click the app icon in the Dock and choose Force Quit from the shortcut menu. Press Control as you choose Quit from the app menu, then click Force Quit. In Console, select the process in the Processes list, click the Force Quit button in the toolbar on the left, and click Force Quit.

5.

On a Mac, where can user preferences for sandboxed apps be stored?

~/Library/Containers/ ~/Library/Preferences/ /Library/Preferences/ /Library/Documents/

6.

You're unable to connect to a web server from your OS X computer. How can Traceroute help you troubleshoot this issue?

Traceroute can help determine whether the web server is configured correctly. Traceroute can help determine whether the ports are open on the web server. Traceroute can help determine whether the server that the web service is running on has a firewall. Traceroute can help determine where the connection is breaking down.

7.

What's the role of the launchd process when an OS X computer starts up?

The init process starts launchd, then launchd starts the scripts stored in /etc/cron/. The kernel starts launchd, then launchd starts all the other processes involved in startup. launchd starts the kernel, the kernel starts all the other processes involved in startup. The init process starts launchd, then launchd starts the items stored in the Startup folder.

8.

You've started up a Mac from its Recovery partition. How do you open the Startup Disk utility?

Choose Startup Disk from the Utilities menu. Choose Startup Disk from the Apple menu. Open Startup Disk from the OS X Utilities window. Choose Disk Utility from the Utilities menu then choose Startup Disk from the File menu.

9.

What should you be aware of when dragging apps to the Trash?

Some apps install files outside the Applications folder, so dragging an app to the Trash may not remove all of its files. You can't drag apps purchased in the Mac App Store to the Trash. User data for apps purchased in the Mac App Store is also deleted when you drag the app to the Trash. You must restart the Mac to permanently delete apps from the Trash.

10.

Which describes the function of Safe Boot in OS X?

To facilitate troubleshooting by preventing loading of third-party components in the operating system at startup To prevent users from accessing sensitive system files by loading Simple Finder instead of Finder at startup To increase data security by assigning all standard users Read-only privileges to mounted local volumes To increase data security by modifying Sharing settings, so only essential protocols are enabled at startup

Apple-OS X Support Essentials 10.10 Set 1

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Apple-OS X Support Essentials 10.10 Set 1

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