Apple-Macintosh Service Certification Exam (9L0-010) Set 1

What is the function of the SMC in an Intel Mac?

Which of the following can permanently damage an LCD display?

Which of the following statements describes how CCFL backlighting is similar to LED backlighting when troubleshooting backlighting issues in Apple displays?

The LED on a MacBook (13-inch Late 2009) MagSafe power adapter does not illuminate at all when it is plugged into the MacBook and you know the adapter is connected to a known good power source. What is the most likely cause of this symptom?

If an AirPort Extreme Base Station stopped responding, has network accessibility issues, or needs to be reverted back to default factory configuration, you should perform a _______.

If you are unable to find the password for an AirPort Extreme or Express Base Station, you should perform a _______.

Which of the following is NOT a valid Bluetooth troubleshooting tip for Macs?

You are troubleshooting an iMac (Early 2008) that does not power on. You notice that all diagnostic LEDs remain off when a known-good power cord is connected to the iMac and to a known-good power outlet. What is most likely the cause of these symptoms?

What is the indication that a Mac has completed a successful power-on self test (POST)?

You can use a higher wattage power adapter with an Apple portable computer, but you cannot use one with less wattage without potential operating issues.