Apple Mac Service Certification Set 1

You are inspecting a MacBook Pro as part of your troubleshooting process. You note that two of the screws on the bottom case are damaged. There is no record of the computer being repaired on a previous occasion. If the resolution to the issue requires that you replace a part, how does your discovery of the stripped screws impact that repair?

Remaining residue from Very High Bond (VHB) adhesive should only be removed with which of the following:

The top case assembly of the MacBook Pro (Retina, 13-inch, Late 2013) includes which of the following parts?

Which of the following is a valid ESD safety precaution?

Which of the following desktop Macs supports going into Safe Sleep after four hours of inactivity if the computer is using OS X v10.8.2 or newer?

What step is required before upgrading the RAM in a Mac Pro (Mid 2012)?

What is the maximum amount of memory that is supported in a dual-processor Mac Pro (Mid 2012)?

Which THREE of the following items are appropriate to use for ESD prevention?

Examine the image. Why is it important to remove the two depicted screws when replacing the hard drive in a MacBook Pro (15-inch, Mid 2012)?

Identify the memory module technology used by the MacBook Air (11-inch, Mid 2013) and MacBook Air (13-inch, Mid 2013).