1.
Which is a valid troubleshooting step to resolve a customer's complaint that his Time Machine backup takes a long time?
2.
Which one of the following is a physical port that appears in the Network preference pane?
3.
How would a Snow Leopard user change the order of the network services, so that Airport is the first choice?
4.
Which one of the following combinations of network configurations would require multiple locations to properly configure?
5.
Dave has recently purchased a third party router, and now finds he can no longer host video chats. What section of the iChat Connection Doctor will allow him to detect if the router is configured correctly?
6.
You suspect that a customer's MacBook Pro is failing to connect to a network because of a software corruption issue. Which technique is the best way for you to test for basic connectivity from known good software?
7.
From the list below, choose the configuration that supports using the Wake on Demand feature of Snow Leopard.
8.
while troubleshooting a printing issue you notice that the print queues have jobs that are stuck and cannot be deleted. What built in feature would allow you to clear all print queues and start over?
9.
What built-in Mac OS X utility can be used to determine if a Mac's wireless chipset supports Wake on Demand?
10.
Which built-in application can be used for troubleshooting connectivity with a digital SLR camera?