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Detail Form
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1.
At which stage of Mac OS X 10.6 Snow Leopard installation would a faulty installation DVD be detected?
2.
A user drops a file into a folder named my stuff and sees this message:
You can put items into my stuff, but you wont be able to see them. Do you want to continue? Other users with sufficient permissions will be able to use the items.
This means the folders permissions have been set to ________.
You can put items into my stuff, but you wont be able to see them. Do you want to continue? Other users with sufficient permissions will be able to use the items.
This means the folders permissions have been set to ________.
3.
To use Wake on Demand, both the computer requesting the Bonjour network service and the computer providing it must be using Mac OS X v10.6 Snow Leopard.
4.
You go on site and find a customers Mac Pro is hanging at loading the desktop. His external firewire backup drive is not bootable, and he has misplaced his Snow Leopard Install DVD. The customer has a spare MacBook Pro available, how can you use it to resolve this issue?
5.
Jill uses her MacBook late at night and occasionally has to restart. Despite having muted the speaker volume the MacBook always boot chimes loudly after restart. What step should you try first to resolve this issue?
6.
Scotts Mac mini is hanging during startup at a blue screen. What built-in startup mode might resolve this issue?
7.
Which statement about FileVault is TRUE?
8.
From the list below, select the new feature of the Security Pane in Snow Leopard.
9.
A customer with Snow Leopard finds that her MacBook Pro (13-inch Mid 2009) no longer asks what to do with blank DVD-Rs. Which troubleshooting steps should you try first?
10.
A customer brings in his MacBook Pro (15-inch, Mid 2009) and states that it is running extremely slowly after upgrading from Leopard to Snow Leopard. You start up Activity Monitor and find that one of the printer apps is taking up the majority of the CPU activity. How can you resolve this issue?