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Detail Form
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1.
Which piece of information is best used to determine any Macs correct AppleCare name?
2.
Which of the following statements describes how CCFL backlighting is similar to LED backlighting when troubleshooting backlighting issues in Apple displays?
3.
Which of the following can permanently damage an LCD display?
4.
Which of the following is NOT a good step to take when working onsite on a computer?
5.
ESD causes damage to circuits by ________.
6.
A computer service technician says I dont use ESD precautions and have never had a problem. What (if anything) is wrong with this statement?
7.
A MacBook sometimes becomes unresponsive and the cursor freezes on the display when running an application. You have verified the symptom, and have already attempted to force the application to quit, but the computer remains unresponsive. What should you try next?
8.
What precautions should be taken if a discharged CRT must remain exposed for any length of time?
9.
The LED on a MacBook MagSafe power adapter doesn't illuminate at all when it's plugged into the MacBook and you know the adapter is connected to a known good power source. What is most likely the cause of this symptom?
10.
To ensure proper fan and temperature control in the Power Mac G5, you must run the thermal calibration routine found on the ______ disc whenever you replace a processor or logic board with a new processor or logic board.