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Detail Form
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1.
To isolate a video problem as hardware or software on a Mac, which of the following steps should you try FIRST?
2.
ESD causes damage to circuits by ________.
3.
Before you leave your bench to take a logic board to a storage place, you should put the board _____.
4.
You want to follow ESD prevention rules, but your work area is too small for you to be tethered with a wired wrist strap. What is one acceptable alternative solution to this issue?
5.
A computer service technician says I dont use ESD precautions and have never had a problem. What (if anything) is wrong with this statement?
6.
You should periodically _____ your ESD mats.
7.
Which of the following is NOT a good step to take when working onsite on a computer?
8.
When you work at a customer site, you do not need to take any precautions to avoid ESD damage.
9.
You are replacing a logic board in a Mac Pro. You should handle the board by its _____.
10.
Which part or parts of a CRT display should NOT be touched until after the display is disconnected from its power source and the CRT is properly discharged?
SELECT ALL THAT APPLY