7750X Avaya IP Office Contact Center Implementation and Expanded Configuration

When you open a task flow set to make changes to the task flow, and you are asked to make a copy of the task flow set. Which task flow set are you about to make changes to?
 

What item is required to enable temporary Announcements in the task flow?

You have created your IVR script and activated it, however when you try to assign it to an IVR announcement element in your task flow it does not appear. What is causing this problem?

To instruct the agent to give information to certain callers, a customer wants to have the ability to display a script for their agent in the realtime screen. Which realtime element is used to achieve this?

Which tool do you use to troubleshoot an IVR script?

When agents login to their UI, by default the landing page is the Home page. However, your customer wants the landing page to be the Telephony page. How can this be achieved?

At which point are Telephone, Email, Chat, and Voicemail tasks first Queued?

What is the first point of contact if a call comes into the IP Office Contact Center?

In the TTrace default configuration, after how many days will the log files be deleted?

In TTrace, what must be activated to show the service-related messages of all processes in one screen?