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Detail Form
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1.
When a software component stops working, which IPOCC component tries to get it going again?
2.
Prior to using the dataimport.exe file, which action should you perform?
3.
What would you use to import IPOCC licenses?
4.
You are installing the IPOCC software on a customer provided Windows server and have verified the computer meets all the documented requirements. During the installation of the IPOCC software from the DVD, which password do you need to create?
5.
In which section can you enable the ability to change topic names?
6.
When creating a report, where can you indicate to run automatically for emailing to a supervisor?
7.
How can you see if your address book has imported successfully?
8.
Historical reports can be scheduled to email to a user, but they can also be scheduled to do what?
9.
Where can you create new chat scripts?
10.
When creating task flows, you can create a section of task flow which can be repeatedly used in other task flows. What is the title for this type of section of task flow?